Forum Discussion

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Re: Can't remove items from shopping cart in EA APP

Hi @Belthil13,

The error message in the screenshot indicates that there was a temporary problem in clearing the cart. I assume it's probably fixed by now, but in case you're still experiencing the issue, please try clearing the EA apps cache:
 

  1. Select the three dashes in the far-left corner of the EA app.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.

I hope this helps! 

1 Reply

  • Hello Cuervo,

    After doing that, the issue remains. Can't remove anything.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,825 PostsLatest Activity: 3 months ago