Appealed for ban

Question

Hello,I appealed for a ban in EA FC 25 because a friend of mine misused my account while I was on vacation, this was my appeal:I am writing to appeal the ban on my account ---. I previously submitted an appeal when I did not know the reason for the ban, but I have since discovered that the ban was due to cheats being used on my account while a friend of mine was playing. While I was on vacation and unable to play games, I allowed my friend to use my account to play matches like Rivals and Champions, as I could not do so myself (I only could complete SBC's and just manage my team). However, I now realize that he used cheats during these matches without my knowledge or consent. I had no idea that he would misuse my account in this way, and I deeply regret trusting him with access to my account. I have never used cheats myself and was not involved in any unfair activities. I truly enjoy playing EA FC 25, and this situation is very upsetting to me. I kindly request that you reconsider the ban on my account, as I am not responsible for my friend’s actions. I am willing to provide any additional information you might need to resolve this issue. As additional proof, I have screenshots where my friend admits to using cheats while playing on my account. I can provide these screenshots if needed for further investigation. I will ensure no one else has access to my account moving forward. I would also like to know what the next steps are in this situation and if there is any way I can be unbanned, given that I was not involved in cheating. Additionally, should I report my friend for misusing my account? Thank you for your time and understanding. I appreciate all the work you do to maintain fair play in EA FC 25 and look forward to your response. Sincerely,&nbsp;So MY account is banned because a ''friend'' I trusted misused my account and now I am banned and the only response i egt from EA is the standard email. I want to have SUPPORT with this issue, since im trated unfairly and wrong. But I get no contact person I can chat to, just a automatic email.&nbsp;I NEED to speak with soemone who can actually help me solve this issue, I spent hours in this game, streaming it, grinding it, had a awesome team and now I am banned for something I didnt even do.&nbsp;I need to speak with someone from EA to solve this, please help me.&nbsp;

ea_aljo · Answer

Hi there,&nbsp;@vQuinten&nbsp;

We're not able to help with bans over Answers HQ. You'll need to submit another dispute by following the instructions in the article here.&nbsp;

You are responsible for all activity that occurs on your account.&nbsp;So, if you share your account with a friend, you are responsible for their actions. It is against the Terms of Service to share accounts as well so make sure you keep that in mind should the ban be overturned or you create a new account.

vquinten · Answer

But whats the point of banning me, saying I cheated and i will still be able to make a new account?

If i cheated, its very stupid that I can make a new account right? Cause then the ban seems for nothing.

But every time I make a ticket, I get a automatic generated response, not a EA employee who can actually help me with this issue.

And btw, I didnt share my account. I let him play FOR me for a few weeks because I was unable to. We dotn own the account both. he just played a few games and apparently used cheats causing a ban for me.

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Appealed for ban

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