Recent Discussions
I get a black screen while playing online games (friendlies, champs and rivals)
I get a black screen while playing online matches on EAFC 25. I'm playing on a PS5. Once there's a black screen I'm forced to close and restart the game but once I do that, I get a dnf and thereby am not able to complete any objectives and get rewards. It's either this or whenever I get connected into an online match, the screen freezes before the lineups or during the lineups and it says "you've lost your connection with your opponent" and it comes out of the match. I get to play 1 game in every 12-13 tries and it's honesty very very annoying. Please give me a fix for this.
account has temporarily lost access to trade on FC™ Companion App
Hi, My Transfer market on FC25 Web App were open during Early Access, however once game went to full release, my FC Web App market suddenly change to "this account has not yet earned access to transfer market" . May i know what has happen here, i play games frequently every single day, rivals, rush, i play even manager career mode. Im buying and selling players, i do all objectives, why my Web App change to "not yet earned". Please help this since quite frustrating. Thanks
"Connecting to Ultimate Team is not possible at the moment"
I haven’t been able to access UT for the past couple of days (on Xbox Series X) and lost access to the companion app as of today. Confirmed with EA Help that my account is in good standing and went through the network troubleshooting steps they provided. Also contacted my internet service provider and confirmed no issues with them either. EA Help said other users are experiencing this issue, but overall server status is still marked as green. Unclear what the issue is or how to resolve.
THE GAME CRASHES AND SHUTS DOWN WHEN SCORING A GOAL, FC25
the game keeps kicking me out of the game, whenever i play squad battles. It always happens in squad battles when i score a goal, just after the goal, the game freezes and shuts down completely. It has happened more than 20 times now and it is frustrating, i tried all the troubleshooting methods and still the same problem. i cant provide you with any file that proves the bug because it happens all in a sudden without any error or warning.
Technical Issues
Whenever I start the game after the update it ask me to load my personal settings. Then after doing that my screen goes crazy with a bunch of diffrent colors and then 10 seconds later is completely green. I feel like though it is loading the colors of the start up but not showing the picture. Can anyone help me because I'm boutta crash out.
Your account has temporarily lost access to trade on the EA SPORTS Companion App
On December 24, 2025, i got an email saying, "We noticed your account has been communicating with EA SPORTS FCTM servers through an unofficial or modified client, which breaks our rules Your account has temporarily lost access to trade on the EA SPORTS FC™ Companion App To earn access to the Transfer Market on the Companion App, you must play more in-game Its been almost 3 months and i play more then 400 or 500 games, playing every game mode and logging in to the web app and companion app everyday day. Still, my transfer market is not unlocked on web app Please someone help me. i need web app to trade and i am working so i dont have time to open console
No rules friendlies
Are EA just giving the people with delay the rewards as it's impossible to win, if EA could explain how it would be possible with the player with delay to do anything in the match please let me know how? My opponents just pull me down as my players are all slower and I can't pull down the opponents as my players are to slow to get near them. Refund for a game mode we can't play? Played 10 lost 10 but it doesn't matter how good anyone is it's impossible to win a match if one player has delay and the other doesn't with no rules. It's actually hard to believe how stupid EA are. I thought swaps was worst mode they ever made due to the colour clash but if u have delay this is 10x worst
Issue with Opponents Quitting and Not Receiving Wins in Division Rival Games
I'm facing an issue where players are quitting during division rival games, trying to get free wins by playing with friends. In my last two games, my opponents quit after I scored goals, but I didn’t receive my wins. This has been happening consistently, and it’s affecting my progress. I need help to address this problem. Please guide me on how to get my wins and prevent this from happening again.
Severe Stuttering, Freezes & Player Movement Bug in EA FC 25
Hello EA Team, I am experiencing severe performance issues while playing EA FC 25, despite my system meeting the minimum requirements. These issues significantly impact the gameplay experience, especially in online modes. My main problems: Stuttering – The game frequently stutters, making smooth gameplay impossible. Freezes – During matches, I experience random freezes lasting a second or more, which heavily affects my reaction time and overall gameplay. Player Movement Bug – When changing a player’s movement direction, they often continue in the previous direction instead. During this moment, I am unable to switch to another player, making it extremely frustrating to play. I want to highlight that EA FC 24 ran almost perfectly on the same system, despite having the same minimum requirements. This strongly suggests that the issue is related to EA FC 25’s optimization rather than my hardware. My system specifications: GPU: NVIDIA GeForce GTX 1050 Ti CPU: Intel Core i3-8100 @ 3.60GHz RAM: 24 GB Monitor: 1920x1080 @ 75Hz Please investigate and optimize the game, as these issues make it nearly unplayable in online modes. If there are any known solutions, I would appreciate any guidance. Thank you.No ban, can’t log in on console or on web-app, says EA Servers are not available
For 72 hours now, I have been trying to get in touch with the EA Support team to address this issue that seems to only be affecting my account. The web app can’t be logged into, nor can the console version for any of the modes that include online modes I’ve tried reinstalling the game, provisioning the licenses, changing WIfi settings, unlinking and relinking my EA Account with my PSN, changing password, re-verifying login, and still have zero answers or movement on being able to log in. there are also no bans listed on my account, and the last thing I did was back on Thursday/Friday when I logged into the web app and did some sbcs. please help, this has been a very hard weekend and really would just love access to this game!
