Re: Can't connect/frequently disconnecting on BT/EE internet

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@tehbeast949 wrote:

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/21/2024
What time did you see the bug? (HH:MM AM/PM) All Day
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Menu's won't load and keep getting kicked.
What happens when the bug occurs? Menu gets stuck, get kicked out all the time and can't load anything.
What should be happening instead? Playing the game

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The stability of the game has been ridiculously bad since Thursday. Haven't been able to play at all since the patch. 

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There is no fix mate. I'm just doing as advised by the EA guys on here who say to not play the game any more until resolved. Unfortunately with the type of issue it is, BT won't see it as a priority so chances are it's ongoing for a while yet. If the ones working for the FC25 are advising not to play it, then you know it's a big one 

I am having this issue also on PC - BT internet, someone suggested using a VPN to connect and I didn't get kicked once yesterday, either from the menus or gameplay, I know others have tried this and their ping suffered badly. 

Hopefully, BT find a solution soon but knowing them it's probably going to go on for a while. 

Really difficult to play the game on PC for me, either stuttering since the patch *NO FIX* or BT having issues and can't play the menus or game without getting kicked.