Forum Discussion

Scruiciul's avatar
1 year ago

reset password in ps5 loop

Dear team,

i have issues with my ps5 acount, is kepp saying reset password

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Scruiciul, Please log in on our website and check the Connections tab in your EA Account settings to see if you’ve logged in with the correct EA account, linked to your PSN profile. 

  • Scruiciul's avatar
    Scruiciul
    1 year ago

    i have already done it. and when i try to link to psn is saying that the acount is already linked...

  • Scruiciul's avatar
    Scruiciul
    1 year ago

    maybe need to unlink the acount and link again ? 

    i have tryed also with new acount and is saying the same ☹️

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Your account appears to be disabled because it hasn't been used for a long time. If you have already tried to reset your password and that didn't work, please reach out to our support team for further assistance.

Featured Places

Node avatar for FC 25 Technical Issues

FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 day ago
12,113 Posts