Hello everyone
I have the following issue:
Every time I try to start EA FC 25, it crashes the whole PC. I can reach the main menu, but it just instantly crashes my PC. I have been able to start a kick-off game in the beginning (the game would normally crash before the ending), but even that is impossible now. So I believe that the issue is not related to any of the game modes.
I am not only getting a a black screen, almost the whole PC is dead. All of my peripherals loose connection to the PC / turn off (including monitor and keyboard + mouse). Also pressing the turn-off-button has no effect, the only thing I can do is switch off the power socket. Because of this, the game is totally unplayable and I have no idea why. I had no issues when playing EA FC 24 before.
I tried the following things:
- Updating drivers
- Updating Windows
- Clean installation of Windows
- Re-installation
- Launching in admin mode (EA FC 25 and EA app)
- Disabling overlays (I start through the EA app, no Steam)
- Repairing game files
- Repairing EA app files
- Creating a new save file
- Perform a clean boot before starting the game
- Verifying Windows system files
- I repeated the steps after the clean install
- The game is installed on the main storage, no other hard drives/SSDs are used
- Also I exceed the minimum requirements
- The monitor is connected to the GPU
Please, can someone help me? Thanks 🙂
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System Information:
- OS: Windows 10 Pro (Version: 10.0.19045 Build 19045)
- Processor: AMD Ryzen 9 5900X
- Memory: 64GB RAM DDR4-3200 (Corsair Vengeance RGB)
- Graphics: AMD Radeon RX 5700 XT (Driver: 24.9.1)
- Memory: 2TB SSD
- Motherboard: MSI B450 GAMING PRO CARBON AC