@EA_Blueberry
I appreciate the direct reply. Good to know that EA is reading all this and I understand it must be hard to read all the negative response. EA obviously put a lot of work in the new game.
So much for the nice words.
In my opinion, the entire focus of what you have been doing the last year was totally wrong. Throwing the old tactics system overboard and replace it with this new one is by far the biggest mistake of the past few years.
Last year's version of the game was full of inconsistencies: the unnatural pressure of defenders, how EA gave some teams (Real Madrid, France, Bayern) clearly an advantage compared to other teams and focus on attacking speed instead of skills, the ridiculous number of skills that some players could execute in a few seconds, bad refereeing, and last but not least the bad connectivity of the EA servers, ... gave this game a very unnatural feel, far away from real football. Luckily the whole squad, tactics etc were fully customizable to be able to deal with most of these flaws.
Instead of dealing with the inconsistencies, you took away the only tool to overcome them. The new 'Tactics' system is merely a few settings, nothing more. It makes this game practically unplayable. I saw defenders standing 5 meters away from attackers during a cross towards goal, midfielders and attackers who don't help in defense, midfielders who don't support in the attack... So many times the only one of my squad who was moving is the one i'm controlling, the rest just stands there doing nothing. Tried so many different settings but nothing worked to improve the playability of the game. Every pass that reaches a team mate, every goal I score feels like mere luck than skills. It didn't give me any joy anymore whatsoever.
In your post you are focussing on alerting bugs and issues, but my concerns are much bigger than these. I'm sure the bugs will be dealt with in time, but the overall look and feel of the game is just what it is. I can only hope you will do better next year. Meanwhile I sold my copy that I purchased 2 weeks ago (first time in 26 years!!). I'm just too disappointed.