Re: Sims 3 - 16 digit code needs to be 20 digits

Yeah i have followed the instructions from EA and they have not worked so i will have to contact them. Thanks for your help!

Also just to clariify i have purchaced the Sims 3 starter pack and it is not an expansion pack - should i have recieved a 20 digit code rather than the 16?

20 digit for the starter/base game,16 digit is for expansion pack.

So you need a 20 digit code,if you buy from store,not ORIGIN,you need to go back to the store to get the 20 digit code from them

Hope this helps
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Thanks!

Was able to get some great help on live chat. Thanks heaps for your help!

No problem all ways here to help the community if you have any more questions feel free to ask good luck whit your gaming ! 😕mileywink: