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We did the factory reset and it has fixed the error. We must have done it slightly wrong as we weren't able to get my backup games working, but that isn't a tragedy. There's a certain excitement about starting again. I'm just relieved I didn't have to uninstall and reinstall everything.
Thanks for your help!
- crinrict12 years agoHero+
Glad to hear.
Happy Simming
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