Forum Discussion

Re: Sims 3 Game Launcher Won't Remember Login

Try starting the launcher as administrator.

What's your opreating system ?

14 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    My computer account is set as an admin. This problem didn't start until Monday.

    I'm using Windows 7.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    There's  a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.

    It should be recreated.

    -------------

    Did you change anything on Monday ?

  • Anonymous's avatar
    Anonymous
    12 years ago

    It's "email".bin right?

    I deleted that and opened the launcher - it didn't know my login information again. I logged in and opened the game window and it remembered me.

    Closed the game window and reopened a new launcher... didn't remember my password again. 😕mileysad:

    The only changes I've made recently were from December 12 when I bought the Into the Future EP.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yes, it did recreate the bin file.

    I tried playing yesterday and it knew my email/password so I thought it was fixed.

    Opened up the launcher today and it forgot my password again. So frustrating.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    I was reading through the posts again and noticed that to my suggestion to start the launcher as admin you said, you had admin rights on your computer.

    Did you actually also try right-clicking on the short-cut and choose run as administrator ?

    Just makeing sure cause it sound like something is not properly saved.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Well, my game opens through Origin... even when I choose "Run as Admin" on the Sims3Launcher.exe, it just opens up Origin which doesn't give me the admin option (since it's through their client).

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Then Run Origin as admin. That seems to also run the game as admin.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ran as admin, still doesn't remember me.

  • Anonymous's avatar
    Anonymous
    12 years ago

    :/ ah, okay.  Thanks anyway.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Sorry. Was very tired yesterday.

    I am out of ideas but I posted this in the helpers corner to see if anyone else has an idea.

    Other places to get help

  • Anonymous's avatar
    Anonymous
    12 years ago

    Having the same problem, I have tried un ticking and re ticking, and followed the suggestions given but still it doesn't save my details.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Did you also try changing your password on Origin and make sure you have cookies enabled ?

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