Forum Discussion
14 Replies
- Anonymous12 years ago
My computer account is set as an admin. This problem didn't start until Monday.
I'm using Windows 7.
- crinrict12 years agoHero+
There's a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.
It should be recreated.
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Did you change anything on Monday ?
- Anonymous12 years ago
It's "email".bin right?
I deleted that and opened the launcher - it didn't know my login information again. I logged in and opened the game window and it remembered me.
Closed the game window and reopened a new launcher... didn't remember my password again. 😕mileysad:
The only changes I've made recently were from December 12 when I bought the Into the Future EP.
- crinrict12 years agoHero+
Very weird.
Did it re-create the bin file ?
- Anonymous12 years ago
Yes, it did recreate the bin file.
I tried playing yesterday and it knew my email/password so I thought it was fixed.
Opened up the launcher today and it forgot my password again. So frustrating.
- crinrict12 years agoHero+
I was reading through the posts again and noticed that to my suggestion to start the launcher as admin you said, you had admin rights on your computer.
Did you actually also try right-clicking on the short-cut and choose run as administrator ?
Just makeing sure cause it sound like something is not properly saved.
- Anonymous12 years ago
Well, my game opens through Origin... even when I choose "Run as Admin" on the Sims3Launcher.exe, it just opens up Origin which doesn't give me the admin option (since it's through their client).
- crinrict12 years agoHero+
Then Run Origin as admin. That seems to also run the game as admin.
- Anonymous12 years ago
Ran as admin, still doesn't remember me.
- crinrict12 years agoHero+
Then I don't know.
Sorry I'm out of ideas.
- Anonymous12 years ago
:/ ah, okay. Thanks anyway.
- crinrict12 years agoHero+
Sorry. Was very tired yesterday.
I am out of ideas but I posted this in the helpers corner to see if anyone else has an idea.
Other places to get help
- EA Game Advisor
- Tech forum on thesims3.com (make sure your language is set to US)
- ModTheSims (third party help site, use google)
- Anonymous12 years ago
Having the same problem, I have tried un ticking and re ticking, and followed the suggestions given but still it doesn't save my details.
- crinrict12 years agoHero+
Did you also try changing your password on Origin and make sure you have cookies enabled ?