Re: Sims 3 Game Launcher Won't Remember Login

My computer account is set as an admin. This problem didn't start until Monday.

I'm using Windows 7.

There's  a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.

It should be recreated.

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Did you change anything on Monday ?

It's "email".bin right?

I deleted that and opened the launcher - it didn't know my login information again. I logged in and opened the game window and it remembered me.

Closed the game window and reopened a new launcher... didn't remember my password again. 😕mileysad:

The only changes I've made recently were from December 12 when I bought the Into the Future EP.

Very weird. 

Did it re-create the bin file ?

Yes, it did recreate the bin file.

I tried playing yesterday and it knew my email/password so I thought it was fixed.

Opened up the launcher today and it forgot my password again. So frustrating.

I was reading through the posts again and noticed that to my suggestion to start the launcher as admin you said, you had admin rights on your computer.

Did you actually also try right-clicking on the short-cut and choose run as administrator ?

Just makeing sure cause it sound like something is not properly saved.

Well, my game opens through Origin... even when I choose "Run as Admin" on the Sims3Launcher.exe, it just opens up Origin which doesn't give me the admin option (since it's through their client).

Then Run Origin as admin. That seems to also run the game as admin.

Ran as admin, still doesn't remember me.

Then I don't know.

Sorry I'm out of ideas.

:/ ah, okay.  Thanks anyway.

Sorry. Was very tired yesterday.

I am out of ideas but I posted this in the helpers corner to see if anyone else has an idea.

Other places to get help

• EA Game Advisor
• Tech forum on thesims3.com (make sure your language is set to US)
• ModTheSims (third party help site, use google)

Having the same problem, I have tried un ticking and re ticking, and followed the suggestions given but still it doesn't save my details.

Did you also try changing your password on Origin and make sure you have cookies enabled ?