@nuttynatsu This could actually be an issue with the EPs entitlements, so if the steps roberta591 posted do not resolve the issue, please contact an Advisor and they can check if it is an account issue.
Let us know how it goes!
Forum Discussion
3 Replies
Checked registry, restarted and tried a install. Now waiting to connect with an advisor.
@EA_Kristi and @roberta591, thank you for the help
Abhishek of EA chat has fixed the issue. @EA_Kristi was an issue with the expansion, I have been given a new game code to register with my account.
Thank you both again for the help
@nuttynatsu Glad to hear that the issue was resolved 🙂
Have fun playing!
