@indycutie Just to clarify, do you see Origin in Downloads or Documents, or both? OneDrive doesn't affect the Downloads folder, but it can sync (and therefore interfere with) the contents of Documents, which is why I asked.
@indycutie Please delete everything in Downloads with Origin in its name. Then use this guide to uninstalling "the hard way" to remove any leftover Origin-related files:
https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/
Restart your computer, and don't open the EA App. (Make sure it's not running in the Task Manager as well.) Download a fresh copy of Origin and run the installer as an admin: right-click on the download and select "Run as administrator." Restart again when it's installed, and again make sure the EA App isn't running. Then try to launch Sims 3 from your Origin game library.
If Origin doesn't think Sims 3 is installed, right-click on the game icon in your library and select Locate Game, then choose the location where the game is installed. It might help to run a repair afterwards (in the same right-click menu). Then launch the game from your Origin library and let me know what happens.
@indycutie You can't just copy an installed program from one computer to another. So either we get Origin installed on this computer, or we figure out how to make the EA App work.
For Origin, what happens when you try to install it? Do you get an error, and if so, what does it say? Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
I have been happily playing TS3 for about a month now. I went to play this morning and got Origin saying I need to update the EA app. I've been playing thru the Sims3 desktop app and it bypassed EA and Origin. Now it won't work at all
@indycutie As it turns out, some people can't go back to Origin anymore. I don't know why, or who exactly is affected, only that it's the unfortunate reality.
For the EA App not loading, do you see an error message on-screen? Do you see anything at all when you try to launch the App?
@indycutie If you have been using the EA app beta you need to unnistall - download the EA app again and install the EA app (yea - don't ask). If you were using Origin you were redirected to the EA app. The sims 3 EA app has been fixed (or so I thought) and now everything is working (well it was last night). Well it was working last night. My store items got nuked - AGAIN! At this point I really don't know what to tell you except I've uninstalled, reinstalled, repaired how many times I lost count. This has been going on for about 3 weeks now and I'm back were I started - wthl a game that doesn't work!
@indycutie We can try to troubleshoot the EA App issues if you want, but as long as you can play through Origin, I'd stick with that instead. Since the App is still getting updated, it's always possible that your particular issue will be resolved by the time you're forced to switch for good.
@indycutie The first question is whether Sims 3 is running slowly in any save, or just this one. Please start a new save for comparison and let me know how it runs.
Please also describe what you mean by lag and slow play in more detail. Some symptoms may seem similar but can have different root causes.
@indycutie Please try playing while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
If that doesn't help, I'd like to see a new dxdiag.
