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Re: sims 3 unrecognized video card??

@funshine03  Sure, I can help.  Please go into Documents > Electronic Arts > The Sims 3, open deviceconfig.log, copy the first 40 lines of the file (stop when you get to Options), and paste it into a reply here.  You can delete your user and computer names, about 25 lines down, if you want; the file doesn't contain any other identifying info.

Please also let me know what kind of install this is: EA App or Origin, disc, Steam, or something else.

5 Replies

  • funshine03's avatar
    funshine03
    3 years ago

    === Application info ===
    HERE IT IS
    Name: Sims3
    Version:
    Build: Release
    === Rating info ===
    GPU: 5 GPU Memory: 1 CPU: 3 RAM: 4 CPU Speed: 2296 Threading: 3
    Adjusted CPU: 2661 RAM: 8000 Adjusted RAM: 7488 Cores: 8
    === Machine info ===
    OS version: Windows 8 6.2.9200
    OS prod type: 0
    OS major ver: 6
    OS minor ver: 2
    OS SP major ver: 0
    OS SP minor ver: 0
    OS is 64Bit: 1
    CPU: AuthenticAMD
    Brand: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx
    Family: 15
    Model: 8
    Cores: 8
    HT: 0
    x64: 0
    Memory: 8000MB
    Free memory: 3974MB
    User: 
    Computer: 
    === Graphics device info ===
    Number: 0
    Name (driver): NVIDIA GeForce GTX 1650
    Name (database): NVIDIA GeForce GTX 1650 [Found: 0, Matched: 0]
    Vendor: NVIDIA
    Chipset: Vendor: 10de, Device: 1f91, Board: 109f1043, Chipset: 00a1
    Driver: nvldumd.dll, Version: 30.0.15.1278, GUID: D7B71E3E-5CD1-11CF-0D77-90300EC2D335
    Driver version: 1278
    Monitor: \\.\DISPLAY1
    Texture memory: 32MB <<OVERRIDE>>
    Vertex program: 3.0
    Pixel program: 3.0
    Hardware TnL: 1

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @funshine03  You need to edit two .sgr files within the game's program files.  Unless you changed the default install location, the file path will likely be one of these:

    Program Files\EA Games\The Sims 3\Game\Bin

    Program Files (x86)\Origin Games\The Sims 3\Game\Bin

    First, open graphicscards.sgr (Notepad is fine).  Click crtl-F and search for 10de , which will bring you to these lines:

    vendor "NVIDIA" 0x10b4 0x12d2 0x10de
    card 0x0fd1 "GeForce GT 650M"
    card 0x0fd2 "GeForce GT 640M"

    Create a new line under the one that says Nvidia and copy and paste this:

    	card 0x1f91 "GeForce GTX 1650"

    Make sure this line is indented like the ones below it; the lines in my copy are one Tab in from the left.  Save, close the file, and open graphicsrules.sgr.  Search for 8800 , which will take you here:

    elseif (match("${cardName}", "*8800*") or match("${cardName}", "*9500*") or match("${cardName}", [etc.]

    Change the bolded 8800 to 1650 , but don't change or delete any of the other characters, not even the asterisks.  This will designate your card as uber-level, as it should be.

    Finally, scroll to the top of the file and find this, 8-10 lines down:

    if ($textureMemory == 0)
    seti textureMemory 32
    setb textureMemorySizeOK false

    Change the 32 to a 1024 and put a # and a space in front of setb (and leave the other spaces on the left intact).  This will tell the game your graphics card has 1 GB VRAM instead of none.  It has more than that, but Sims 3 can only use 800 MB anyway.

    Save, close the file, load the game, quit, and check deviceconfig again.  You should see a [Found: 1, Matched: 1] next to your graphics card's name, and a few lines down, the "texture memory" (VRAM) should read 1024 instead of 32.

    If this doesn't work, please post the same section of the deviceconfig as you did this time.

  • funshine03's avatar
    funshine03
    3 years ago

    It sounds difficult. I don’t know how to do that. There’s any other options?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @funshine03  It's really not difficult at all.  But if you don't want to bother, Carl's Sims 3 Guide has a couple premade files for people to use.  Your particular graphics card should be included given its age (it's not old, but the guide gets updated frequently).  I don't know for sure though.

    I can't link the download here, but google something like "Carl's Sims 3 Guide sgr files" and you should find it.

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