Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: No Stars - Challenges not registering upon completion.

Hey, everyone. Just wanted to let you all know that we're aware of this and investigating it. When we have some news, we'll provide an update. Thanks!

https://twitter.com/EASPORTSPGATOUR/status/1645878040596201472

***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY***


UPDATE


If you are still running into issues with a challenge tracking and not giving the correct amount of star please let us know the following:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Which challenge is not registering?

How many stars is the challenge missing?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip (can be YT link)...

If on PC, please share a DxDiag

Cheers!

15 Replies

  • Skylinegtr34rb26's avatar
    Skylinegtr34rb26
    Seasoned Rookie
    3 years ago

    ohh well!! then refund all players until you fix the game! it's simply!

    it certainly won't be a problem for you, people will decide whether to trust you again and buy the game again

    this it's onesty!

  • Thanks for nothing. Refund our money and uninstall the game until you have a product that works. 

  • Here is a crazy idea, why not start with uninstalling the patch that was put in last night as it seems things were working fine before that. Then once you figure out what was wrong, you can update it. For the amount of money EA makes, I am shocked at how ignorant and complacent you guys(and gals) are. 

  • Glad you're investigating but how will we possibly be given our star once you fix it? It has happened to me twice.  And I worked for one of the stars for three days.  The same shot all day long, for at least three maybe four days. (I'm 71 years old and retired so I had the time).  But it was such a jazzed feeling to finally see it go in!  Then no star.  Yikes!  It was the 'Make the shot' award on the Lee-Hole #1.  So bummed.  I can't even remember what the second missed award was, but when I happened I just quit.

  • @EA_Aljo
    I have issues xbox series x
    pacs73 gamer tag.
    Play Addidas sponer challeng have been awarded first 2 awards stated as collected but rewards tab wont appear to open and collect. Stars also taking long time to load in.
    The issue started today 5/5/23
    Im located in Australia
    Tried exiting restarting no fix.
  • Platform: PC

    Region: new zealand

    Are you getting an error message? no

    Which challenge is not registering? Coaching Academy - PGA Coaching

    The reward tab does not show on the main screen when i have completed a coaching challenge.

    Date this issue started (is it still happening?) 5th of may NZ time

    Is anything else happening? the reward tab showed up this morning because i received a reward from the daily tournament i played yesterday. the rewards i had completed yesterday were still waiting to be opened, so i did not loses anything. I suspect that the Coaching Academy - PGA Coaching, is not activating the rewards tab

  • @EA_Aljo When are you going to fix this???? You've been aware of it for weeks now! This is happening all over the place in challenges on my system, without any rhyme or reason.
  • REDUNZL's avatar
    REDUNZL
    2 years ago

    And any hopes of things being fixed with the latest update, are dashed. No fixes, just added another course. Fed up with this game. It’s a slog to achieve anything and after you slog your way through rounds and challenges and quest, to not be fully rewarded is FRUSTRATING to say the least if not less. And EA could care less. 

  • Platform: PC/Steam

    PSN ID/Xbox GT:

    Region: USA

    Are you getting an error message? NO

    Which challenge is not registering? Any major championship requiring you to win by -9 or -10

    How many stars is the challenge missing? 1

    Date this issue started (is it still happening?) April - Still happening as I have played an entire career season

    Is anything else happening? no

    Please share any steps you've tried to far to resolve the issue: I have tried to re-install the game but the issue persists

    If possible, share a Screenshot or Clip (can be YT link)...

    https://youtu.be/mb9CQC_VdK8

    https://youtu.be/i8zTpj7PclY

    If on PC, please share a DxDiag

  • Platform: PS5

    PSN ID/Xbox GT:

    Region: USA

    Are you getting an error message? No

    Which challenge is not registering? All of them

    How many stars is the challenge missing? All of them

    Date this issue started (is it still happening?)? 6/3/23 and still happening

    Is anything else happening? No

    Please share any steps you've tried to far to resolve the issue: I deleted game and re-installed it as well as obviously rebooting console

  • Platform: PlayStation 5

    PSN ID/Xbox GT: donotatme69

    Region: England, UK

    Are you getting an error message? No

    Which challenge is not registering? All of them

    How many stars is the challenge missing? All new stars earned

    Date this issue started (is it still happening?)? 18/07/2023 and still happening

    Is anything else happening? No

    Please share any steps you've tried to far to resolve the issue: deleted and re downloaded 

    If possible, share a Screenshot or Clip (can be YT link)...

  • bunk4545's avatar
    bunk4545
    2 years ago

    Well its pretty obvious, they are not going to fix it. Its October now, and this issue still exists. 

    A big AAA developer, they do not have time to fix the issues with their games, they are already developing the next title that will be filled with bugs. 

    Gaming industry is a joke, the bigger the developer the bigger the joke

  • Platform: pS5

    PSN ID/Xbox GT:Boleyman

    Region:uK

    Are you getting an error message?no

    Which challenge is not registering?nelly at the Evian championship

    How many stars is the challenge missing?one star GIR does not recognise it at the 16th

    Date this issue started (is it still happening?)?only noticed today

    Is anything else happening?same thing with BMW championship and the star for Henley chipping in 

    Please share any steps you've tried to far to resolve the issue:

  • Platform:  PS5

    PSN ID/Xbox GT: Stu McGiver

    Region: Netherlands

    Are you getting an error message?  no

    Which challenge is not registering? The Masters: Amazing putts: Zach Johnson on the 9th: make the putt

    Date this issue started (is it still happening?)? Did not get the star yesterday, tried again today,,, putted twice... no star. 

    Is anything else happening? Don't know... only started playing PGA a week ago. No issues before

    Please share any steps you've tried to far to resolve the issue: solve the issue? how? with my controller? 

    If possible, share a Screenshot or Clip... not possible.

    Its really annoying, because I finished the whole challenge and that took me hours... to not get the star, and thus no reward.....  pretty demotivating.  

    Bugs like this are a reason for me to look for other games elsewhere... 

  • Platform: PlayStation 5

    Gamertag: Trxly_blxssed

    Short summary: Just the two us of us challenge in the conference stories challenges. I have clearly 100% completed the 3 star and it only give me 2 stars. No error message just not receiving the third star only receiving 2. Finished this challenge on 8/21 and still have not recieved stars. I have tried resetting the game and my lineup and retrying the challenge and still does not work.

About PGA Tour Franchise Discussion

Discuss the latest news and game information around the PGA Tour Franchise in the community forums.2,957 PostsLatest Activity: 15 hours ago