Re: screen flickers black pga tour

@gimmick2 

My crashes always gave me the same errors as yourself

DXGI_ERROR_DEVICE_HUNG ("The GPU will not respont to more commands").
GPU: "NVIDIA GeForce RTX 3060 Ti" , Driver: 53667

This is what i did to solve the crashes

I noticed that i had 2 games in EA App installed through steam on c drive.   PGA TOUR and The sims 4 (granddaughters game)

1... uninstall both games through steam,uninstall EA App

2...install steam onto a different drive (in my case i changed from c to d

3... install EA App back onto c drive

4...insalled both games back through steam onto my d drive

5...Always play the game from steam library DO NOT run the game from desktop shortcut or the EA App

Not had any crashes since

Funny thing is, the sims 4 started crashing,even though it had never crashed before,,solved that by installing to another PC

No crashes on PGA TOUR in over 8 days

My conclusion is the EA APP is at fault,  not your GFX Card or Drivers

Thanks a lot for your reply and suggestions @spillers10 

I do have Steam on my C drive and most of my games installed on my D drive including PGA tour. I also usually start the game from the desktop shortcut, but will only use Steam library from now on.

If this doesn't help, I will uninstall Steam and put everything on my D drive, but it's a long operation so I rather not do it but will if nothing else helps.

I also have a feeling crashes are caused by the EA app, because this is the only game that causes crashes or problems.

@gimmick2 

Done some more testing today and i can now confirm what the problem is for me...

If i only have PGA Tour insalled in EA App then game works, no crashes in 3 hour session

Installed 2 more games in EA App, that gives me 3 in total

PGA Tour crashed 3 times in 10 minutes,had to give up

Good luck in your attempts

This is the first time i have ever come across this problem

HI @spillers10 @gimmick2 

If you are still seeing the same error, would it be possible to get a DxDiag?

Thanks!

@EA_Illium

Changed Resolution from 1920 x 1080 to 2560 x 1440

Then got black screen and crashed

here is Dxdiag

Hi @spillers10 Thanks for this!

Would it be possible to try to launch the game by putting your device in a Clean Boot or testing with a new Admin account?

Thanks!

Have fixed this issue myself. A very strange problem it is

If i have PGA Tour installed on it's own in EA App the game works

if i install another game in EA App then both games crash

Just to clarify i can only have 1 game installed at any time inside the EA App

Just another thing to add in to the 'fixes to try' for those PC users with nvidia gfx cards is to try a clean install of the graphics drivers, but use the studio drivers that are available in the same download area as the game ready drivers. 

I found that the game was quite unstable at random when using the game ready drivers, even the most up to date variant. I switched out to the studio drivers, and haven't suffered any crashes since.