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Re: I own 'Origin' F1 22, friends own 'Steam' F1 22. I can't connect to their league

My issue is still not resolved.

The website for F1 22 does not sell the game as if 'PC' has two different platforms beneath it.

Even the creative director talks about F1 22 having 3 different platforms (PC being one).

How can even the top people in F1 development, including the entire marketing team at EA not know that PC has two platforms?

Are they really that incompetent, are they really that short sighted?

I need to a solution to this, a work around.

What do you provide? My game is broken, and does not work!

9 Replies

  • bubbleshoot's avatar
    bubbleshoot
    3 years ago

    That is something which EA haven't yet done for me.

    Why are they helping some but not others.

  • bubbleshoot's avatar
    bubbleshoot
    3 years ago

    Still awaiting acknowledgement/a fix for this.

    Hello?

    Please help. Game is still unplayable since release!!!!!!!!!!!

  • bubbleshoot's avatar
    bubbleshoot
    3 years ago

    Hello?

    Any response to this. Almost a month, and the game is still unplaytable?

    HELLO??????????????????????????

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @bubbleshoot wrote:

    Still awaiting acknowledgement/a fix for this.

    Hello?

    Please help. Game is still unplayable since release!!!!!!!!!!!


    They're not. I bought a key from third party website. Keys were not released until 01/07 so could not preload.

    Game came on early access for Champs Edition, CM/EA acknowledged PC "crossplay" issue via forum 28/06.

    Paid for EA Play 1 month to get trial, (Steam).

    Applied for refund from third party vendor as key not used to even download the game (waited to see if patched quickly). Wasn't so applied for refund (within 7 days of release), Refunded in full 09/07.

  • Alexxx_951944's avatar
    Alexxx_951944
    3 years ago

    I have an similar problem. I own F1 22, I have installed from Steam, I try to add a frined who has the game activated by EA app and I if I enter his EA ID to search and add as a friend I get zero results. If I search my ID from his pc I find my ID, and if I send a friend request from his computer I don't get any notifications on mine. Crossplay is enabled on both computers. This is frustrating

  • bubbleshoot's avatar
    bubbleshoot
    3 years ago

    Hi Alexxx,

    EA do not care. They lack the Western world's customer service. They lack the developers to fix such issues.

    They lied on their marketing from before the game was released. They only announced such issues after the release where they had received pre-orders of the games.

    My refund was rejected. I just got some smarkey response saying that it will be fixed in a later update.

    They lack the competence clearly and understanding on what needs to be done.

    When I said they lack the Western world's customer service... I literally had them on a phone call, telling them what the issue was and that I needed it fixing or a refund. They put the phone down on me - multiple times. Just goes to show that the HQ are trying to cut costs by employing cheaper/less abled resource.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi folks, 

    Thanks for reaching out about this. For Imported Steam friends lists, it's important to make sure the Steam profile privacy settings of the friends you're looking to find are set to public. Could you ask your friends to double-check those settings? This link will share how they can update those: Steam Profile Privacy

    For future readers, there can be different reasons why you might not be able to find a friend in the EA App. To help with that, we've popped together some ways to help friends appear in the search results over here: EA App - Can't find a friend. Could you take a look at those recommendations and give them a go, please? If your friends still haven't appeared in the search results after, there's some information we'd need to better understand what might be happening. Please copy >> this template << and paste it into your reply in that thread, filling out the answers. 

    We'll close this thread out from here to help keep the information together in one spot. 

    Thank you, 

    EA_Lanna

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