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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 months ago

Re: GRID Legends - Can't Link Account

Hey @-Oo-AdApt-, 

 

For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

 

In order to unlink an account you will need to be able to log into your EA Account Portal and then navigate to the connected accounts under the "connections" tab. 

 

For additional assistance, you can reach out to our support team with the link below:

 

How to use EA Help

 

Cheers!

1 Reply

  • -Oo-AdApt-'s avatar
    -Oo-AdApt-
    10 months ago

    Hi

    The problem is that I'm not able to link an account. I don't get the option to.

    I attached an image - when I select the "Ea account management: Link/create EA account" option, nothing happens. A "selection" sound effect plays, but no menu opens and I don't get any errors. I'm actually able to access the online features but I'd like to know why I can't use this option. Can you help please?

    When I check my EA account games library, GRID Legends isn't there but the rest of the games I bought from Steam are there. Games such as Crysis and Titanfall.

    It's confusing because this is a fresh Steam install on a new PC, so I was expecting to have to provide my EA account details for GRID Legends.

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