EA_Illium
EA Staff (Retired)
2 years agoRe: I can’t connect to the ea servers
Hey @Errr48i
Thanks for reaching out, when you have a moment can we try the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)