Re: Missing 87 OVR Ultimate Kickoff Hero Fantasy Pack (UK lvl 18 reward)

I've been burned by Madden Ultimate Team three separate times in the last week and there doesn't appear to be any real traction on fixing it.  Plus I appear to be in a loop of Help kicking me to Answers and Answers kicking me to Help.  I've even seen the exact same canned responses in another person's post.  I think a 'tough luck' would have been more respectful than letting people hang around on something that should be easy enough to fix.

Problems encountered this week:

- Ultimate Kickoff Hero Fantasy Pack (unlocked at level 18) not received

- Competitive Pass week 2 locking me out of repeatable Solo Battles reward stopping progression

- Headliners XP missing from 20 headliner cards on your squad 3,000 XP reward which would have completed Headliner Field Pass and produced another top card

Really high on this game a week ago and things have come crashing down very quickly.