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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Full screen mode doesn't work

@zarnotal

The fix is expected in an upcoming patch/update. I cannot give an exact date as that may change before being made available.

@HANN1860BAL

You have an 'N' Edition of Windows so you should download and install the following Media Feature Pack:

https://support.microsoft.com/en-us/help/3099229/media-feature-pack-for-windows-10-n-and-windows-10-kn-editions-novembe

Additionally, you should go through the following to help ensure your GPU is used rather than the video processing on your CPU:

  1. Open the nvidia Control Panel
  2. Click Manage 3D settings
  3. Click the Program Settings tab
  4. Click the Add button
  5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Madden NFL 19\Madden19.exe
  6. Select Madden19.exe and then Open
  7. Customise individual settings if you like
  8. Exit nvidia control panel and try playing.

3 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    yeah, I tried that before, to na avail. Just downloaded an updated, still full screen doesn't work.

  • Thank you Barry!

    You posted the link to the Media Feature Pack for Windows 10, but I'm using Windows 8.1 😉 But nevertheless, I'm a developer by myself and therefore already installed the Media Feature Pack for my OS long time ago. I tried it today again, but this is what the installer mentions and then it aborts the installation.

    My graphics driver is and was already configured to use the dedicated NVIDIA GPU globally, but I set it like you mentioned it and tested it. That didn't help too.

    The latest update did not change this problem.

    I can be wrong or not, but I feel like the flickering is a little bit less annoying right now. But it still exists and makes the game still nearly unplayable. In another thread a user posted a workaround for that. He says that the problem occurs because the cinematics are unsuccessfully trying to switch to fullscreen and if I switch to windowed mode in ingame settings the problem could be solved. I will try this later.

    I think it is very curious that nearly none of the PC fixes from the changelog of the latest patch does work for me. As an example, I can say that the visuals for mouse are displayed even when I play with gamepad only...

    Important info:
    I installed Madden on my PC at office with Windows 10 and the fullscreen mode worked without any problems on this machine. This confirms my suggestion that the problem could be relevant to Windows 8/8.1!

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @HANN1860BAL

    I assume you have tried manually running the DXSETUP and both vcredist files as an Admin. from the game install location?

    That should account for any difference between OSes.

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