Re: I recently got a supercharged pack from xbox game pass perks. It vanished

Saw supercharge pack in perks so i redeemed it.

Opened ultimate team and said new rewards supercharge pack when i click to open it it asked me to make a yard avatar. I quickly made the avatar and when i went back the pack wasn’t there. Please resolve this issue. Also 3 other people in madden discord said they had the same issue. I have a copy of the reward being redeemed and no pack