EA_Barry
Community Manager
7 years agoRe: Madden 18 stuck in loading screen before game (Xbox One)
Do you have all available game updates installed?
See the following link for a similar issue: https://answers.ea.com/t5/Technical-Issues/Madden-18-Freezing/m-p/6346083#M3064
If the steps there do not help, contact an Advisor so we can take a look into your account, thanks.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100