Forum Discussion
5 Replies
Everything is fine for online stuff and internet but no matter what I do I can not access my EA account for madden 20. I can go on it threw my phone and other ways but on my playstation it would even let me access it to even let me try and log in or connect
@EA_Aljo I accidentally pressed the accept as solution button. But also when I press the sign into ea button it says that its invalid and that's why I press the sign in but it wont let me get passed that. Also it says visit help.ea.com and I did and can sign in and everything it just wont go threw on the PS4. So my account isn't invalid but it says it is
- EA_Aljo5 years ago
Community Manager
Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the one your PSN ID/Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes.
@EA_Aljo So this has been going on for over a month. How do I check if it's the right one then again?
- EA_Aljo5 years ago
Community Manager
If you can log in on other games fine, try downloading the FIFA 20 demo. Once it's loaded, go to Customize > Online Settings > EA Account. You will see the email of your account there.
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