Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: The game not sold separately

@BazsiB004 Can you try some of the follow steps if you are still running into issues?

Persistent Storage 

  1. Go to settings Select Device & Connections > Then Blue-Ray 
  2. Select Persistent Storage > Clear Persistent Storage 

Alternate Mac: 

  1. Go to settings > Select General  > Then Network settings 
  2. Go to advanced settings > Alternate Mac address > Select clear 
  3. Select restart 

Check console for updates 

  1. Make sure you're connected to the internet, then press the Xbox button top open the guide 
  2. Select Profile & System > Settings System Updates & Downloads 
  3. Under Updates: 

- 'Console update available': Select this to start the update 

- 'No console update available': This means your console is up to date.  

  • Jesus0930's avatar
    Jesus0930
    Rising Newcomer
    2 months ago

    Hey I can’t download mlb the show 24 I’m on a next gen console and it says not sold separately 

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,086 PostsLatest Activity: 3 hours ago