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puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

Re: Game stops responding in the same place repeatedly during Reaper IFF mission

@weepycatqueen  Try switching the sound output you're using, e.g. built-in speakers vs. headphones connected via jack.

If that doesn't help, try repairing the game.  If you play through Origin, clear its cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game: open your Origin game library, right-click on the MELE icon, and select Repair.

If you play through Steam, open your Steam library, select the MELE, choose Settings > Manage > Game Properties > Local Files, and click the button to verify the integrity of the local files.

If that doesn't help either, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

1 Reply

  • weepycatqueen's avatar
    weepycatqueen
    4 years ago
    @puzzlezaddict Thank you, thank you!! I actually reloaded an earlier save do to some little sidequests, and burst into tears when I encountered this glitch somewhere else.

    I followed both of your tips -- verifying my files and plugging in headphones, and one of those definitely worked. (Probably the verification; Steam found 13 damaged files during the scan and replaced them.)

    I'm sure verifying game files is standard troubleshooting procedure, but I had no idea. Thank you for taking the time to reply and let me know.

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