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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Re: controller icon is stuck in the middle when trying to select my team

@ak47heem 

Our Support team will gladly be able to assist in updating your account to ensure all of your PSN IDs are functional. We want to make sure each EA account only has 1 PSN ID associated with it, otherwise you may run into some in-game issues like the controller being stuck in the middle of the screen. We know this can be a frustrating journey and our team is here to help get you set on the right path. Here is how to contact them below:

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

4 Replies

  • crayzsnypes's avatar
    crayzsnypes
    4 years ago

    I am having the same issue, but I tried contacting support and I cant unlink the 2nd account

  • junebug1388's avatar
    junebug1388
    4 years ago

    Ok now the pro lid when reaching out to EA for assistance they don’t answer EVER

  • cpfr1992's avatar
    cpfr1992
    3 years ago

    @EA_Blueberry   I am having this issue currently on Madden 23 for ps5. I only have on PSN Account linked to my EA account and have tried everything imaginable to get it to work.. I can play offline game modes just fine but it will not allow me to “select my team” in any online modes…. The live support is no help and just keeps saying that they are aware…. I can’t even play a game I spend $80+ dollars on and it seems like I can’t get anyone at EA to help me…. I’m at my wits end just wanting to play with my buddies in our franchise. 

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