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Delgorath's avatar
Delgorath
9 years ago

Re: VC++ Runtime error 1603 unable to install update

Other people have had it, not just for MEA ..

'

I believe, after much experimentation and digging, I've found the solution.

It appears that the problem stems from the VC++ Redist installs themselves. Origin, by proxy, installs these the three VC++ Redists that are needed to run the game. Unfortunately, not all these VC++ files are compatible with all computers. Attempting to install these files without Origin's assitance results in the program encountering a I/O problem -- error 997. To install DAI, I had to "trick" Origin into installing a version of VC++ that was compatible with my computer.

Here's what I had to do:

Step 1) Go to the Dragon Age Inquisition game folder. Mine installed to "C:\Program Files (x86)\Origin Games\Dragon Age Inquisition"

Step 2) In the directory "__Installer", you'll find a folder called "vc". Inside vc, you'll find 3 folders: vc2008sp1, vc2012, and vc2013.

Step 3) Within each directory are folder's called "redist", and within each of those are corresponding .exe files. Run each of these files.

Step 4) For this fix, you should note that at least one failed to install. You'll need to note which one of these failed, and then search the internet for a version that is compatible. In my case, Origin wanted me to install "vcredist_x64", but this failed. I found "vcredist_x86" was compatible -- installing this onto my computer instead.

Step 5) The last step in "tricking" Origin into allowing you to play DAI, by renaming the working vcredist files as the ones that are found within the DAI  "__Installer" directories, deleting the non-working ones and then replacing them with the working ones. I renamed the file I found online (vcredist_x86) to the same name as the incompatible file (vcredist_x64), then replaced the old file with my own.

Step 6) Run the installation again.

The Result:

Origin then is "tricked" into installing the new compatible vc files. Origin is made "happy" because it got to feel like it was in charge and do something useful, and presents the game as being installed and allowing you to play.

 '

Try these https://www.microsoft.com/en-gb/download/details.aspx?id=8328

https://www.microsoft.com/en-gb/download/details.aspx?id=13523

5 Replies

  • Blzrnnr1's avatar
    Blzrnnr1
    9 years ago

    Again, thank you, but I have already attempted to do this and it did not work for me either.  Whenever I replace the faulty file with a working one and attempt to start up the game, origin overwrites it with the original file because it is trying to install an update not just run the game.

  • Delgorath's avatar
    Delgorath
    9 years ago

    A couple of more things to try. 

    Solution #1 - Change the name of the following folder

    1. Rename the following folder:

      C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 
      to
      C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_BAK



      Solution #3 - Remove the updates triggering the errors

      1. Go to Control Panel > Uninstall a program (or Programs and Features).

      2. In the left menu, click View installed updates.

      3. In the search box at the top-right, search for KB2918614.

        If you find it, uninstall it.

      4. Do another search for KB3072630, KB3000988 and KB3008627.

        If you find them, uninstall them as well.

      5. Reboot the computer and try installing the  software again.



      Its a tricky one, good job I like puzzles.  its not error 1603, its the 997 i/O operation one.  That stops Origin installing the VC file.  That one is caused by a temporary profile being used to install, or something like that.  Which probably means your current user profile is corrupt or doesnt have sufficient rights, or somewhere along the line the file ownership is screwed.  The other possibility is to create a new user on the machine with administrator rights and a password.  Log in as that user and do the update. 


      Let me know how how it goes. 
  • Blzrnnr1's avatar
    Blzrnnr1
    9 years ago

    Thank you so much for taking the time to work through this one.  It really was a huge pain.  I tried creating a new profile and installing the update through that profile, and that didn't work.  I then tried changing the folder name by adding "BAK" to it, bingo.  For whatever reason, that did it.  I was able to install the update and now it launches.

  • nicosx's avatar
    nicosx
    4 years ago
    @Delgorath sorry for the thread necromancy but i did my head in solving this BS this afternoon and this finally worked 🙂.

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