Forum Discussion

Re: Origin Error 404!

You can wait for maybe someone further in the know, but if you are outside the US, I have been seeing a bunch of issues with dlc availability.  I think EA is having an issue and has had one for almost a week in some areas.  May contact EA help, main page and talk to a rep in chat and see if they have anything going.

Other than that, I don't know.

10 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I am in the US and on top of that the chat is not working for me either.  It just says thank you for contacting support, please wait.  Thats it, nothing else happens.

  • holger1405's avatar
    holger1405
    Hero+
    9 years ago

    @MetalGodX

    Restart your router.

    If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)

    Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.

    This ports must be open on your Router:

    Origin Ports
    TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
    UDP: 1024-1124; 18000; 29900

    Clearing your DNS cache. or testing a google DNS could also help.

    If that not helps here is a EA connection troubleshooting guide.

  • Anonymous's avatar
    Anonymous
    9 years ago

    This did not help but thanks for the suggestion.

  • holger1405's avatar
    holger1405
    Hero+
    9 years ago

    @MetalGodX

    It could be a regional issue, but try to clear your Origin cache.

    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

        - close Origin completely. (right click on the Origin symbol in the task bar > close)
        - Press the Windows key and "R" at the same time.
        - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
        - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
        - Press the Windows key and "R" at the same time.
        - Type or copy "%AppData%" (without quotes)  > hit ENTER
        - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
        - Delate the "Origin"  folder inside the "Roaming" folder
        - In the address bar of your Windows explorer click on the word "AppData".
        - Open the "Local" folder
        - Delate the "Origin"  folder inside the  "Local" folder
        - Restart your PC. > test

  • Anonymous's avatar
    Anonymous
    9 years ago
    I have tried that 3 times and still nothing
  • Anonymous's avatar
    Anonymous
    9 years ago
    Sorry I haven't responded sooner. Before I read your post I didn't uninstall and reinstall Origin and it seems my version never got updated because the version I have now works and looks different. Way to go EA.
  • Anonymous's avatar
    Anonymous
    7 years ago

    thank you very much

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