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Re: [Franchise] Team Stats and Score Reading Zero (0)

UPDATE (Sept. 2): 

this issue has been announced to be solved with the patch presented in Good Morning Madden today (Sept 2nd 2021), see Madden NFL 22 Title Update - September 2nd (ea.com).



please see the most recently provided workaround suggested by @Venjur_1 in this post (thank you!):


This is not a fix for the bug but someone mentioned that you can change the default uniforms and the scores and stats will be correct.  I just verified, IT WORKS!!!!!!

I played the same game that for the 3rd time that bugged out on me twice, I changed the both teams uniforms and the correct score and stats were there when I finished the game!


please see here the most recent information provided by @EA_KRAELO about this issue:


@EA_KRAELO wrote:

Hey Franchise Community,

We have heard reports that some players in offline Franchise mode, after their game completes, are seeing that the score for the home team being changed to zero when they return to the main Franchise Hub menu.

Our teams are currently aware of the issue and investigating the root cause of the problem. 

Workaround:

For the time being, we are encouraging players experiencing this issue to play in a solo online cloud franchise or online cloud league. 

The Madden Franchise Team


EA_Blueberry: Marking this post solved for visibility. We will provide updates on this post below.

https://answers.ea.com/t5/Madden-NFL-Franchise/Offline-Score-Issue/m-p/10646367/highlight/true#M118


20 Replies

  • There is not currently a way to control multiple teams while playing online is there? This is why I play offline which I can not currently do due to this bug. 

  • ROXIE098's avatar
    ROXIE098
    4 years ago

    Product: Madden NFL 22
    Platform:Microsoft XBOX One
    Which console generation do you have? Microsoft Xbox One
    What is your gamertag/PSN ID? Scarlet I think
    Date/time issue occurred Daily
    What type of issue do you have? Gameplay
    Which mode has this happened in? Franchise Mode
    Which part of the mode? Offline
    What is your Franchise League Name? Off line
    Summarize your bug All is working and game is over. Then when you end the game and save it all of a sudden the team that won lost the game. Shows zero points even though stats are correct for scoring but the record shows a loss. Out of 16 games about three will have this issue. We are on week two and it continues to happen.
    How often does the bug occur? Occasionally (10% - 49%)
    Steps: How can we find the bug ourselves? I am not sure but I see others talking about it on line
    What happens when the bug occurs? It awards the win to the team that lost.
    What do you expect to see? The team that won would show the win in their record
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB 265.3 GN free of 365 GB

    The home team Colts beat the Rams but it shows the Rams winning 21-0. Same with the following game Raiders and Steelers. Steelers won but the final shows Raiders winning 27-0.

    When e bug occurs it assigns zero points to the home team. It does not happen every game, but it is often.

    Thank you 

  • This is one of the most frustrating bugs ever. EA if you don’t fix this, you should give end users their money back.  Why do you not test functionality before releasing it?  This is unacceptable. 

    I have played four games and one of them had the correct score. On two scenarios the team I was playing with lost when I destroyed the other team.  

    I’m absolutely furious. 

  • You guys need to patch this or let us be able to go back and edit the scores.  I’ve played six games in a franchise and I’m 3-3 instead of 5-1 like I should be.  I skipped last years version after almost 20 years straight.  I think I made a mistake buying it again this year.

  • mtgriz99's avatar
    mtgriz99
    4 years ago

    So your fix is to make me spend money to do the cloud saving, seriously. I already spend 60 bucks on the game because I was promised that the franchise was finally improved.

  • VilleBoi_DB's avatar
    VilleBoi_DB
    4 years ago

    Product: Madden NFL 22
    Platform:Microsoft XBOX One
    Which console generation do you have? Microsoft Xbox One
    What is your gamertag/PSN ID? VilleBoi DB
    Date/time issue occurred 8-27-2021
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Franchise Mode
    Which part of the mode? Offline
    What is your Franchise League Name? Its offline
    Summarize your bug All my wins turn into losses. I can win a game but when i return to the franchise screen its a loss im VERY upet because i purchased the $100 MVP version early just for me not to be able to enjoy the game somethung HAS to be done about this
    How often does the bug occur? Occasionally (10% - 49%)
    Steps: How can we find the bug ourselves? Idk
    What happens when the bug occurs? My wins turn into LOSSES
    What do you expect to see? The game working probably reading my wins as WINS and my losses as LOSSES
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    Help

    [CM - updating thread title for visibility and clarity]

  • cweaverorl's avatar
    cweaverorl
    4 years ago

    I changed the uniforms for both. It works less than 50% of the time. 3 out of 5 games this has occurred. This is still happening and it has been over two weeks. Franchise is basically unplayable. This year I waited to buy the game thinking the major bugs would be fixed, boy was I wrong. 

  • trog1980's avatar
    trog1980
    4 years ago

    I have the same issue. I even tried changing the uniform like someone else mentioned but it did not help. I wouldn't care about starting my franchise over but I already used my staff points from the mvp edition. Will my points be available again if I start over?

  • Dmmoon's avatar
    Dmmoon
    4 years ago

    Madden 22 Offline Franchise Mode is unplayable. I have seen it multiple times…play an entire game and win just to have it be turned to a loss with no stats. Win a game and have it be turned to a win with no stats. Have players out of the game for no apparent reason and you can’t put them back in. This game is trash….does anyone know how to get in contact with EA? How to return the game? Waste of money and time so far. 

  • Product: Madden NFL 22
    Platform:Sony Playstation 4
    Which console generation do you have? Sony PlayStation 4 Slim
    What is your gamertag/PSN ID?
    Date/time issue occurred August 31
    What type of issue do you have? Gameplay
    Which mode has this happened in? Franchise Mode
    Which part of the mode? Offline
    What is your Franchise League Name? Nestea221 username
    Summarize your bug Hi there. Every time I play a game in offline franchise mode the game the does not save. For example I can win a game however when going exiting and going to Home Screen it’ll come up with a simulated score and result. Not sure why it’s not saving.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Franchise mode after a game.
    What happens when the bug occurs? Game played does not save
    What do you expect to see? Results of the outcome of the game I played.
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    Not working 

  • Dmmoon's avatar
    Dmmoon
    4 years ago

    Thanks Barry! Do you know if EA is looking into these issues? Is there any fix on the horizon? 

  • piersbarton's avatar
    piersbarton
    4 years ago

    Product: Madden NFL 22
    Platform:Microsoft XBOX One
    Which console generation do you have? Microsoft Xbox One S
    What is your gamertag/PSN ID? lankylad11
    Date/time issue occurred 1 September 2021 22:20
    What type of issue do you have? Gameplay
    Which mode has this happened in? Franchise Mode
    Which part of the mode? Offline
    What is your Franchise League Name? Raider/Eagle
    Summarize your bug I've started two Franchise careers, played the first game of pre season. Its been high scoring and I've won. You look at the box score and player stats and it credits your touchdowns but the game score ignores that and gives you no points. So in the second case it said I lost 31-0 even though it also said my quarterback had 5 passing touchdowns. Clearly this is impossible if I scored zero points. This also happened with my first franchise where it said i lost 6-0 when lower down it said I had 4 Red Zone Off TDs. This bug makes franchise mode completely unplayable if it will not register results accurately
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Play a game in franchise mode and check the result is recorded accurately
    What happens when the bug occurs? The result is not recorded accurately
    What do you expect to see? The result to be recorded accurately and all passing and rushing stats equally
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    Compare stuff like Red Zone Off TD with the overall score. Also in one case no players have any passing stats yet the box score page says I had 249 passing yards and 4 TDs passing and I lost 6-0. This makes franchise mode completely unplayable until the issue is fixed

  • @Tintle56 Ive played like 22 games online and 12 and 10 even though I have only lost once people are quitting and they are getting the win

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