Re: Cerberus Network Code Xbox One

i have the exactly same problem, but in my case my Mass Effect trilogy  for Xbox 360 has the cerberus network code. I have typed it several times, even typed the U instead of V because the used font on the paper was not clear with these characters. But all times i get the same message saying timeout. I also did a try to connect to cerberus from the game and list  all the dlcs, Just wanted to obtain cerberus network that is incredible FREE, but heh, the console say that content is not allowed on the profile. I have set all kinds of xbox one profile settings, with the SAME  result.

Please EA, what happen with the extra content that we bought with the game ? we must be able to access it...

waiting for solution, We need the access to the cerberus network and its content, that we paid with the game.