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Re: Recycler error when moved

@delphy35z    Hi!   Would you mind attaching the LE file here?  I'm not an expert at reading them but I or another helper might be able to find the problem.  Also, you might consider searching for and joining the Deaderpool Discord.  Even if you don't use their mod, you should be able to upload the LE there.  They have a number of folks who are experienced with reading LEs who could help you.

One other thing I might suggest is moving your mods folder to the desktop or some other location, deleting the localthumbcache.package file located in the Documents / Electronic Arts / The Sims 4 folder, and launching the game to see if the problem occurs without any mods installed.  If it works properly without any mods, you could test them a little at a time to find the culprit.   The spoiler below has some steps for testing mods/CC.

Spoiler

1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.

2. Create some folders on your desktop; perhaps one labeled "Tested Safe Mods-CC", another labeled "Mods-CC Needs Testing" and one more labeled "Broken Mods-CC" so you know which ones to check for updates. This will keep tested mods/CC separated.

3. Exit the game if you haven't already, and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.

4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,

5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)

6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game) and moving mods/CC not causing problems into the Safe folder.

7. Repeat this process until you find all that are broken.

18 Replies

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    I will the next time I set it off. I deleted the previous ones. 

    i do use MCCC and am a part of their discord and have asked their assistance but the only thing ive had suggested was that it was because i use Move objects cheat but its now happened with the cheat off too and multiple lots. Ones without families yet even. I did also get the suggestion to try with only MCCC but I found a error with that as well since their update. And i dont have any Eco mods except one and removing it didn’t help. 

    i just recently tracked down a mod issue so I'm painfully familiar with the process. Thank you 😊 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   Okay.  Sorry you haven't been able to figure out the problem yet.  I still wonder if you could attach the LE file here or copy/paste the contents (please use the spoiler tag if you copy/paste).  Perhaps we can come to a different conclusion than just to "turn off MOO". :-)

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    I will once I trigger it again. Ive been setting up a new group of homes/families in that completely empty neighborhood. 

    how do I do a spoiler tag?

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago
    Spoiler

    Correct the highlighted errors and try again. 

      • The attachment's lastexception.txt content type (text/plain) does not match its file extension and has been removed.

    @JonaO703 I screen captured the HTML LE from Better exceptions because for some reason I couldn't upload the text document. 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   Hey!  So based on the LE report you shared, it definitely does not seem to be related to any mods.  So that's good, although it seems like you already knew that.  :-( 

    I was curious about the bucks_utils and bucks_tracker issues highlighted in the LE.  So, I ran a search and found there could be an issue with the bucks_utils.pyo file.  This is a bit out of my league so I've asked some friends about it.  In the meantime, I thought I might ask if you tried a game repair.  I'm guessing the answer is yes but wanted to make sure.

    If the repair doesn't fix it, perhaps you might try a factory reset.  You can find instructions for that here.

    https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

    Then, if you are still getting this weird LE.  You may consider uninstalling / reinstalling the game.  You may want to copy your TS4 folder in documents and pasting it somewhere else to backup all your stuff first.

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 yep I pretty much knew that already. I actually meant to post this under bugs I didn’t realize til today it wasnt. I also did do a repair just last night but for a different issue with a family i made and have played on and off for a few years. There are 2 sims and 2 dogs and now all the sudden the household freezes/stops doing activities. They will walk to something and then stand there. Even caused a problem with a different family when i had them visit the broken family. Resetsim doesn’t work and i found a things suggesting a repair. But didn’t work. And having all cc anf mods didn’t either. So im attempting looking at older saves of them. Thankfully i save stuff as backups. Sorry i know off topic. 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   No worries.  I completely understand how frustrating the game can be.  As I mentioned earlier, I shared this thread with some friends and one of them suggested you remove all your mods then allow the game to run and generate the LE.  I remember you said you were not able to attach it here before but I wonder if you were trying to attach the Better Exceptions file instead of the actual LE which is a .txt file.  The BE file is probably a .xml type and would not be recognized here.  Can you try attaching the .txt LE file that's in your TS4 folder?  If you get a message that the file is too big, then you should be able to zip it and attach the .zip file.  Even though the DP discord folks weren't exactly helpful, I'm thinking someone here will be able to help.

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 Yeah it can be. It was the text LE that I tried to load and the spoiler I did back on post 7 shows the error I was getting. Unfortunately I cant really remove all my mods and play because it seriously messes up my homes. I have mods that allow shelves to have more space and things like that. But I was trying to play like that last night to deal with the other problem I mentioned. Which I just found another house having that issue, like this afternoon. I will try again though.
    Just tried again. the error is saying that the attachment doesn't match the file extension. And it wont let me put a zip file in either. says unsupported extension type. 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   That is so frustrating!  I really appreciate your patience as we try to figure out what's happening. 

    Edit: I was having the same error you encountered and another friend suggested opening the .txt file and deleting the first line.  I didn't have a LE file so I tried it with my Game Version file and it worked.  So weird!  Could you try opening the LE text file, deleting the first line, then saving and then try attaching the file?

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 Yep ill give that a try in a bit here and let you know how it goes. 
    Sigh looking like ill be posting another help thing later too. Im now up too 2 families freezing up. 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   Thanks for sharing that.  It looks like there might be a CC item that is throwing the error.  Do you possibly have a CC fabricator and / or recycler in your game?  If so, there could be something being thrown off in the tuning related to the bucks system for bits and pieces.  If you do have cc for one or both, try removing it and see what happens. 

    Edit:  One other thing regarding CC, is it possible that you recycled a CC item?  If so, perhaps it was something that did not have a bits and pieces value set for it?


    These may seem like silly questions but I just want to cover the bases.  Have you tried replacing the recycler?  Have you tested this on multiple lots?  Tested in other saves?

    If the LE is still being thrown, you don't have those cc items, and you get the LE on different lots / different saves, then I think your best best is to do a complete reinstall.  It's quite possible some files, like the bucks_utils, have been corrupted.  I would hope a reinstall would fix that.

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 Nope no CC anything related to Eco or recyclers. Really my CC tends to be limited to clothing, makeup and a few assorted person items and a tiny bit of furniture or clutter items. 

    it was happening on multiple lots over several saves. And i did try replacing the recycler. Maybe once Im doing sorting out my neighborhood that im doing ill try a reinstall. Sigh 😔 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   Darn!  I was really hoping that was the culprit.  By the way, I was basing my guess on these two lines from the LE.

    "<TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC>"

    "Exception thrown while calling remove on object_Fabricator:0x01f8106fadd91422 (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')"

    These are what made me think CC could be playing a role.  Even if the recycler isn't CC itself, I wonder if you may have recycled a CC item that threw off the bucks system?  Do you have any mods that add items to the game?  Something you might purchase through the phone or computer that shows up in your sim's inventory?  It could've been something that you may not have realized was a CC item.    Again, this is all just a guess.  I wish I knew the exact answer for you.

    If / when you do decide to do a reinstall, make a backup of your TS4 folder first and please test in a fully clean save to see if you have the LE before installing any CC/mods or adding in your existing saves.  Let us know if the LE occurs in the newly installed version.  If you don't get the LE, then you could test copying / pasting one of your current saves from the backup folder to the new saves folder and whatever mods / CC you need for it, then look for the LE again.

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 Yeah I am not looking forward to a reinstall but I will definitely save a copy of my whole game folder if/when I do it. As for objects added to the game I know I have a few but not many because I'll download them and then not use them. I do have a Mod that allows more objects to be bought through the phone without the grocery delivery which often goes poof. That mod is by Bienchen. But I tend to sell objects not recycle them if that makes any difference. I didn't even see this problem until I was editing empty homes I think. 

  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @delphy35z   I know!  It's a long and tedious process doing a reinstall, testing the game, adding back saves, moving files and so on.  I do feel your pain.  But hopefully it's worth it to make sure the game is running properly and to get rid of that pesky LE? 

  • delphy35z's avatar
    delphy35z
    New Hotshot
    2 years ago

    @JonaO703 I know its the maybe part that bothers me. I've had times in the past with previous sims game as I've been a simer since the first generation where I had to reinstall only to not fix the issue that was happening. That is the part of the reinstall I truely dislike. 

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