EA_Blueberry
Community Manager
4 years agoRe: stuck on pre snap menu, cannot snap the ball
@LydesPlays
The mapping can't be changed via in-game. You may need to uninstall/remove the devices from your PC and install the latest drivers for the Xbox controller again. I know some players have had some trouble when the PC picks up another Bluetooth device or if third party software was used for controller mapping it's caused compatibility issues.
Some players used DS4 to use the PS4 controllers for the game and while it can work, we cannot guarantee the game will completely function when that software or controller is used.