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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
3 years ago

Re: I cant play online madden 22

@shanewwe98 

Hey there!

Are you able to connect if you power cycle your network and console?

Try rebooting your network and power cycle the console.

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your PlayStation console

  1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 5 minutes. Launch the game.

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.

2 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @shanewwe98

    Please let me know if that doesn't work.

    If it doesn't can you try loading into the game on a different PSN ID to see if you can connect? This way we can determine if it's account related.

    The servers are up though. This sounds like it could be console or local network related.

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