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Anonymous's avatar
Anonymous
12 years ago

Re: Need for Speed: Undercover

I have recently bought a second hand copy of need for speed undercover for my son and we have entered the secret codes on line and says they have been accepted but the cars do not show up in the garage or the money in the account.
My son is quite upset about this can you please help as he is only here for the weekend and was looking forward to playing with the new features.

Steve McCarthy

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    You need to contact a Customer Support game advisor for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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