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Anonymous's avatar
Anonymous
10 years ago

Re: Force close after checking for updates

I'm running an Android tablet with 4.4.2 KitKat.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi,

    No, they are talking about logging into Google, and mine is that the game is force closing.  I've tried the basic troubleshooting tips a few times, no luck.

    It simply will not let me play.  It starts up, puts the EA logo on the screen, tells me it's checking for updates, then the Android pop up that the app has closed, and it returns me to my home screen.

    Please know that I say this respectfully: What I'm saying hasn't really been addressed.  My first response from you was based on PC system requirements after I said I was on Android, and the next suggestion was to check a thread about not logging into Google when the problem is force closing.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    Hi @Ningyo42,

    If your problem is in no way similar to that of the other post I referred to, I am afraid that the problem lies on your device. All I can do for that is provide you with the basic troubleshooting steps that you have already tried.

    For further steps, please contact a Game Advisor--they have the ability to go into deeper troubleshooting. In any case, I am sorry that I could not be of more help to you myself.

    I do wish you a good weekend,

    --Tom

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