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Re: xx.xx.15.4251 Intel Driver Need for Speed Heat

Also to note is that there was also a firewall prompt the first time I tried to reopen the game. I cannot remember what it said.

22 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Coalicious 

    You should not be using the video processing on your CPU to play. Can you post your Dxdiag report here so we can check that your machine meets the minimum requirements?

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    MINIMUM REQUIREMENTS

    OS: Windows 10
    Processor (AMD): FX-6350 or Equivalent
    Processor (Intel): Core i5-3570 or Equivalent
    Memory: 8 GB
    Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
    Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 320 KBPS or faster Internet connection
    Hard-drive space: 50 GB

  • Nevermind it fixed itself. My PC does meet the minimum requirements. Don't know why the error happened. Game runs completely fine with no notable framerate or performance issues. Sorry for the trouble and sorry for waiting so long to tell you!

  • Im having the same problem and I know for a fact that my system meets the requirements, I played over a month ago and decided to get back on and that is when the error message popped up. How should i fix it?

  • Man, i got the same problem that this guy but my NFS Heat works with ripped textures but it works, can you explain that?

  • 4supraz's avatar
    4supraz
    3 years ago

    i already got the MINIMUM REQUIREMENTS and it's still not working can you explain my intel driver: 31.0.101.3430/31.0.101.2111

  • My PC 

    Processor : i5 11600k

    Memory: 16 gb 3600mhz

    Graphics card (Intel A770 16gb)

     directX 11 and 12 

    Detected intel driver version xx.xx.15.4251

    I have this problem in two games, NFS Heat and Payback 

  • Merea1's avatar
    Merea1
    3 years ago

    i also have the same problem 

    my pc meet the requirements to play the game 

  • I am also having the same problem with Heat and Payback. I just downloaded the game and all my drivers are updated but still, it says to update. The game is not playable as it is extremely laggy. I also meet the minimum requirements to play the game. Please help me.


  • @EA_Barry wrote:

    @Coalicious 

    You should not be using the video processing on your CPU to play. Can you post your Dxdiag report here so we can check that your machine meets the minimum requirements?

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    MINIMUM REQUIREMENTS

    OS: Windows 10
    Processor (AMD): FX-6350 or Equivalent
    Processor (Intel): Core i5-3570 or Equivalent
    Memory: 8 GB
    Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
    Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 320 KBPS or faster Internet connection
    Hard-drive space: 50 GB


    I 'm having the same problem, and my pc meets the minimum requirement

  • boa noite, estou tendo o mesmo problema com o jogo NFS heat, e meu pc atende o requisito mínimo.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey NFS Heat Community, 

    If you are interested in seeing if your device meets the system requirements for NFS Heat you can find the here;

    NFS Heat System requirements

    Windows minimum requirements

    • OS: Windows 10
    • Processor (AMD): FX-6350 or Equivalent
    • Processor (Intel): Core i5-3570 or Equivalent
    • Memory: 8 GB
    • Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
    • Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
    • DirectX: 11 Compatible video card or equivalent
    • Online Connection Requirements: 320 KBPS or faster Internet connection
    • Hard-drive space: 50 GB

    Windows recommended requirements

    • OS: Windows 10
    • Processor (AMD): Ryzen 3 1300X or Equivalent
    • Processor (Intel): Core i7-4790 or Equivalent
    • Memory: 16 GB
    • Graphics card (AMD): Radeon RX 480 or Equivalent
    • Graphics card (NVIDIA): GeForce GTX 1060 or Equivalent
    • DirectX: 11 Compatible video card or equivalent
    • Online Connection Requirements: 512 KBPS or faster Internet connection
    • Hard-drive space: 50 GB

    If you are unsure if your system meets the Minimum requirements, compare your PC parts against the specifications listed under the Minimum or Recommended requirements. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago
    Hi @Racer-E505, The first issue I see is your Intel graphics card does not have a similar performance to the minium graphics cards (NVIDIA or AMD). Due to that you will most likely not be able to run NFS Heat.

    1. Hello good evening a few hours ago on 11/30/2024 I managed to get my Need For Speed Heat on Steam. I did the step by step to download everything correctly, I created an EA account to link it with Steam but I get an error with the drivers ( Detected intel driver version #1 31.0.101.4255 03/16/2023 00;00:00:00 . The recommended driver version is xx.xx.15.4251 or later . Please update your drivers at
      http://downloadcenter.intel.com/ before playing the game. Do you want to try and run the game anyway? There may be stability, performance or visual corruption issues ).

    It is worth noting that in my way of believing that higher than that version recommended by the error, I downloaded the most recent one and it gives me the same problem.

    I would like to know what I can do, can you help me?
    I am from Venezuela and I waited a long time for the offer to come out until 04/12/2024 to buy the game on steam and, thanks to a friend who bought it for me, I paid him in cash, he gave it to me as a gift and now I can “enjoy it” but with this error, how can I play it? I have been looking for about 1 hour and 50 minutes to solve the problem, but I can not find a way to not ruin my operating system, software, etc..

    I attach pictures of my processor, brand and model of laptop.

    [edit: email address removed] 
    this is my email in case I can't answer here due to power problems, but I'm almost always using that email for my college assignments.

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