Re: (PS4)Need for speed heat keeps crashing

Try following. Remove all stickers and decals. For me it seems that the problem is solved now 😉

The crashes happens 3/4 times randomly at least for me when ever i try to exit the garage or free roaming.

Decals don’t change anything, just lost 200k with of rep because of this BS I had a GTR with stock paint no decals

I’m done with this game until this is adressed, 

I’m actually curious if you guys are doing the race downtown, there is a certain race that crashed me every time 

Is it the night race called Voyager? Can't make it of the line without it crashing and having to do a hard reset.

Yeah that holds true with all of my crashes as well. 

To those who have "fixed" this issue by removing items, can I check what car you were using and what wraps/customisations were removed? Any info you have will help, info on the particular wraps/range of wrps

To those who started seeing this issue after adding a car/customisation, again can I check what changes were made. 

Also, can I check if anyone can confirm they've taken the steps Cade mentions, and if they have been effective? Please don't assume they won't work, active confirmations or denials of the steps effectiveness are very important. @cleenut05 thanks for the confirmation

Thank you for the info shared so far. 

Hey David, thanks for the reply. I did all of the things mentioned and as soon as I started playing my game crashed again ( I do seem to have it happen only in night mode ). Do you have any update on the issue as in you are working on a patch?

I can confirm Cade's steps did not work. I've had crashes both with and without customization's on the car also.

The only thing that has helped like I mentioned In a previous post was uninstalling the game, then re-installing offline and then applying the patch. I'm still getting crashes, but around 80% less.

In another post someone from EA acknowledged these issues are server related but I can't see the logic in that as even playing in solo / offline mode still suffers from crashes.

• @EA_David 
  
  

Hi David I’ve uninstalled 4 times and re-downloaded from psn store and recovered data base, It did not help. I even initialise PS4 pro. And lost saved game data. 

here is a questions I’ve been asked from Ea help on Twitter;

When did you notice this issue started happening?

A) 9/11/19

What version of the game are you playing (Trial or Full game)?

A) Full Digital Version 1.02

Did you download the trial?

A) Full digital game download it from psn store on release date 8/11/19

The corruption files is within the game itself. THE MAIN CRASHED I GET WHEN RACING, IN THE MIDDLE OF A RACE TEXTURES AND ENVIRONMENTS DISAPPEAR THAN 10 SECONDS LATER I GET BLUE SCREEN.

I’ve been through hell with NFS Heat since Friday, the game crashing and glitching multiple times every 10-20mins on PS4 pro. This is the first time I’ve experienced this and it doesn’t happen with other games installed.

PS4 suggested me to reinstall. Friday I lost game saved data with grinding to level 13 Rep and started from zero, very disappointing. I’ve deleted app 3-4 times in hopes off fixing errors and glitches, looks like Ghost Games studio developed a fun game but launching un-optimised game. 

All of sudden, I get blue screen while racing on night or day,

these are the bugs/glitches/ black screen I’ve been experiencing on PS4 pro below;

• environments glitch/disappears

• black screen while driving in-game/ still can hear audio

• Leaving main garage gets stuck on loading screen and you have to close application

• Racing in night with 3 heat levels, all of sudden blue screen saying this game is corrupted, deleted and reinstall it.

• You will lose game saved data if you reinstall, you will need to manually save it or back it up on usb stick/ps plus.

• customising vehicles- body parts and tires not appearing and glitches, prevents user to load more items and forces to close app

• playing Solo still glitches and get blue screen

• Game crashes every 10-20mins

• Loading vehicle without custom livery on screen

Even day races makes the game crashes if you heavily modify a car...

@Ninja-Knickers 

So those who have digital copy can't do anything?

@Ninja-Knickers I don't believe this is server-related, for the reasons you state. It sounds like in your case something went wrong on the initial install end, and thank you for posting what helped. 

@TakumiFujiwara54 If you start removing some of those mods, do you notice if any in particular have an effect on stability? From your description it sounds like some car/mod combo may be a factor, so if we can narrow in on which one(s) that'll help immensely. 

@Solumious Sorry I don't have any timing/ETAs. You mention taking the steps, just to be clear have you tried the steps of removing customisations that the community have mentioned? There's even some steps earlier reporting that doing it twice can help. 

@Solumious Aye, this shouldn't be a factor with crashes, and hopefully this can be fixed ASAP to allow folks to use the full scope of customization. Any info at all will help with narrowing down what's happening. 

If you do notice any changes on your end helping with stability, please share it with us. 

@EA_David 

Well I am using bmw i8 coupe and I was using wrap I made myself 

And customization was front bumper,exhaust,fenders that's it 

My wrap is an anime girl I am making pretty much itasha but car doesn't count confirmed the thing that count is heavy customization crash the game as soon as you start a race. Or worst case ps4 freeze this is my wrap 

Hey cade, thx for your reply.

Iwant to make a confirmation that remove all the customization part can solve this problem. Here's the pic of my nissan 180sx with lots of stickers. ( the first pic )

And then there's my car after i remove all the parts. ( the 2nd pic ). With this i can now continue playing and suffer no issues at all.

@EA_David No problem, any Information at this point might help. Speaking of that, I noticed that after taking the steps I did I'm no longer suffering from crashes that are completely freezing my console, but the game is still crashing. At least now I can load the game back up without having to unplug my PS4 Pro.

Also when the game Isn't crashing, It plays and looks amazing 🙂

@EA_David  I was using the Nissan 180sx and had a community decal installed, and modified the side- and the rearbumper of the car. I was crashing seconds after starting a race - complete ps4 pro freeze which even prevented shutting the ps4 down..

Did this to fix it:

Uninstalled game (ps4 pro)

installed again but skipped the 1.02 patch.

removed all customizations and decals.

went back to lobby

went into the game again.

I did not have a single crash since then.

Hope that helpes