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EA_Darko's avatar
EA_Darko
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5 years ago

Re: a Communication error occurred

Hey @dram64, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

1 Reply

  • dram64's avatar
    dram64
    5 years ago

    Hi @EA_Darko  thanks for the reply. I did a netstat on my windows and did see Origin.exe port listening on ports 3215 -3217, and port 27060. I really do not want to open too many ports. I also allowed the Origin.exe app on the Windows Firewall. I tried it again and tried to login and after clicking "OK" to terms of agreement" I get the same error. I also temporarily turned off the Windows Firewall to test and I get the same issue. I have Eset NOD32 antivirus and checked and confirmed that Origin is not being blocked.

    Dennis

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