Audio problems on xbox
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? cf gamebreaker
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. all parts of map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. usually happens in gunfights
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? happens almost every match
When did this happen? (dd.mm.yy hh:mm) happened since launch
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Sound distorts or completely cuts out
What should be happening instead? sound works
Steps: How can we find the bug ourselves? Not sure how to replicate, have tried clearing cache and redownloading apex, changing sound settings, etc but have got the problem every time. Does not happen in other games.
https://xboxclips.com/CF%20GaMeBReaKeR/44efc2ff-fd64-438b-8eef-16dc582ef6a8
https://xboxclips.com/CF%20GaMeBReaKeR/b094f446-0e20-4ed5-8c44-e1c7f73291a1
https://xboxclips.com/CF%20GaMeBReaKeR/85fd732d-ef0a-49b9-8ec8-9dffcf60a540
^ some examples of the various issues I am having. Seems to happen mostly in close range fights or when a lot of noise is going on. This is driving me crazy and I can't find anyway to fix it. I have tried clearing cache, deleting and redownloading apex, etc with no luck. No issues on other games.
