Can't log in - Code 100
Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? TonOncleSaBol
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? f
Which Legends were your squad mates using (if applicable)? d
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. 0
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. 0
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10.3.2021
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? 0
What should be happening instead? 0
Steps: How can we find the bug ourselves? 0
So I download apex legends and I open it.
So I click to play fo the firts time and its said retry and connection imposible to your EA account (code 100) Go to ea.com/unable-to-connect for more.
So I cant go to the lobby ,I just have the first image when you open the game
[Admin - updating thread title to reflect issue]
Hey @TonOncleSaBol,
When you have the chance please check and make sure that your Nintendo Switch is set to the correct date and time in the system settings. I've seen some cases where having the wrong date or time on the console can cause this error.Let me know if you're still running into the same error message after that. Thanks!
/Kent