Can't log in - Code 100

Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? TonOncleSaBol
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. nothing
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10.3.2021
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I cant play the game
What should be happening instead? have a cinematic
Steps: How can we find the bug ourselves? help me

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So I download apex legends and I open it.

So I click to play fo the firts time and its said retry and connection imposible to your EA account (code 100) Go to ea.com/unable-to-connect for more.

So I cant go to the lobby ,I just have the first image when you open the game 

@TonOncleSaBol 

You're welcome! Thanks for letting me know it helped. 👍

/Kent

1. I have the same error and it on switch too

Hi @dragold227, 

Were you able to check and make sure your Switch console is set to the correct date and time? That should help with the Code 100 error.

/Kent

Hey @dragold227, 

Did you use the option to synchronize the system time over the internet, or did you manually enter the date & time? If you manually set it, can you try using the option to sync it via the internet to see if that helps? 

/Kent

@dragold227 

Have you tried power cycling your Switch and your modem/router to see if that helps at all? You can find more information on how to restart the system over at the Nintendo Support website. Let me know if it keeps giving you the same error message after that. 

Thanks!

/Kent