Forum Discussion

tacorito12355's avatar
2 months ago

How do I contact a person to help me I’ve been through the ringer with this bs

My apex legends account on ps5 got banned 5 months ago and now everytime I try to login it will show the same quote “this account is not permitted to play online” the same message you get when your banned I’ve deleted the game and redownloaded it logged out logged back in everything you can think of and it does let me in somtimes but I have to do the cat and mouse game of opening and closing the app for minutes even hours I tried to get Help on the ea website but it sucks I can never get actual help and everytime I try to talk to a person they say there’s nothing further they can do to help me I don’t wanna quit playing apex cause of how much money I’ve spent on it but I’m not gonna have a game downloaded I can’t play collecting dust and taking up storage 

2 Replies

Replies have been turned off for this discussion
  • I keep getting this message while playing apex legends, ill be in the middle of a game and then i will be kicked out to the title screen with the message of "this profile is not permitted to play online". This has only started happening ever since ive switched from ps4 to pc and it is really annoying, after about 15 seconds of this screen it lets me back in but then 2 matches later it says the same thing.

    I have one sanction account thing on my ban history but that was 3 years ago and i dont think it would take this long for it to take into affect.

About Apex Legends Bug Reports - Archive

23,011 PostsLatest Activity: 2 months ago