My rank got reset 2 weeks into the season?!

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? WX77Y
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Checking my stats for split 1, season 21
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 25/06/2024
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I reached diamond 4 for split 1 & 2 of season 21, after the split ended on the 25/06/2024 it is now showing I reached gold 2 for split 1. Typically I don’t have proof of reaching D4 but I do have proof I was in plat 3 almost a week before split 1 ended. Apparently this is an ongoing bug which has been reported yet I can’t find any related posts nor can I get information about a fix. I’ve attached a screenshot showing I was in plat 3, 21 days ago (17/06/2024) apex tracker also shows I hit diamond the day before the split.
What should be happening instead? Should have received the correct badge for the rank I achieved.
Steps: How can we find the bug ourselves? Apparently has been reported by other users.

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I reached diamond 4 for split 1 & 2 of season 21, after the split ended on the 25/06/2024 it is now showing I reached gold 2 for split 1.

Typically I don’t have proof of reaching D4 but I do have proof I was in plat 3 almost a week before split 1 ended.

Apparently this is an ongoing bug which has been reported yet I can’t find any related posts nor can I get information about a fix.

I’ve attached a screenshot showing I was in plat 3, 21 days ago (17/06/2024) apex tracker also shows I hit diamond the day before the split.

Responding to bump this in hopes devs actually resolve the issue. I had the same thing happen to me. Give us the ranked rewards we earned. 

It’s making me think there’s actually nothing they can or are gonna do about this… thanks EA 😒

I hope that’s not the case. Didn’t this happen a few seasons ago and get fixed? 

The least they could do is acknowledge the issue. 

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? JackPaulman
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Ranked
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Not sure
When did this happen? (dd.mm.yy hh:mm) 12.08.24
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Yesterday I was Gold 4, but logging in today my rank has been reset to Bronze 1 with 0 RP.
What should be happening instead? Rank should not be reset 1 week into the season
Steps: How can we find the bug ourselves? Compare my account rank from yesterday and today

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My rank randomly reset to Bronze 1 a week into the season. Yesterday I was Gold 4, now I am Bronze 1 with 0 RP.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number yes
Enter RAM memory size in GB yes
What is your gamertag/PSN ID/EA Account name? LilTimmys Turbocharged Havoc
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. BALLS
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? conduit
Which Legends were your squad mates using (if applicable)? wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. middle of the new E-district map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. returning to lobby
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 3-4
When did this happen? (dd.mm.yy hh:mm) 12.08.24
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? resets ranked RP completely
What should be happening instead? gaining RP
Steps: How can we find the bug ourselves? play ranked

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i was playing a ranked game with my friends in game it said we went up 40 Rp and when we returned to lobby it said new ranked split (6 days into the season ) and completely rest my ranked RP.

It happened to me also. LIL_UPYOURS1 on ps5 

Just happen to me and I'm on xbox

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Khskkjensen
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I just got back to the lobby from a ranked match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just returning to the lobby screen where it shows your RP gain/loss after a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5-6
When did this happen? (dd.mm.yy hh:mm) 12/08/24 11:20am
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was silver 2 and I got got -15 rp in a match and when I came back to the menu it deranked me to Bronze 4 for no reason.
What should be happening instead? I should just be losing -15 rp not getting deranked
Steps: How can we find the bug ourselves? I don’t have any screenshots but this is still a major issue I’m done playing the game if I can’t even play ranked

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Derank glitch I went from Silver 2 to bronze 4 after losing just 15 RP after a match.