My rank got reset 2 weeks into the season?!
Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? DominicanDon_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? A lot. 10 hours worth
When did this happen? (dd.mm.yy hh:mm) 12/8/24
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I just grinded for 10 hours to get to plat1 and after my last game I go back to the lobby to see my rank is GOLD 3!! Wth?
What should be happening instead? I should be plat 1
Steps: How can we find the bug ourselves? Idk, I want my rp back
Hiii
Hey everyone,
Thanks again for the patience while we were working on getting this fixed up.
This should now be resolved, so please check back in-game next time you have a chance.