no heirlooms shards after 500 packs
hi every one .I have opened more than 500 packs and still didnt get any heirloom shards, i got it one time but i have opened another 500 packs I have bought packs also, but still no heirloom shards. can I get some help ? i play apex since 2019 and my level more than 1465 with old system of levels and i take just 1 heirloom shards after 4 years of playing and now have 2 years after get the heirloom shards and i open more than 1000 packs and i didnt get the 2nd heirloom shards and i ask the EA support for that told me the problem with the develops and team work of apex i just wanna know when i well take the 2nd heirloom and my freind have more than 3 without any purchased and im oldest than hims and i need help from team apex <3
AL3X_NINJA
There are 3rd party sites that can give you a rough idea of where you are in the countdown to your heirloom, like the one below
https://apexlegendsstatus.com/apex-pack-calculator
The new level cap in Apex Legends is effectively 2000. You can loop through levels 1-500 4 times.
The total number of packs you can now earn, through leveling up to 2000, is 544 packs. That is a guaranteed heirloom.
Fyi for heirloom purposes, Thematic packs are the same as Apex packs, they count towards the 500 pack heirloom guarantee, while Collection event packs are different, as they just count towards the collection event reward and not towards the heirloom gurantee.
Recently published Heirloom Shard drop rates indicate an actual drop rate percentage of 0.045%.
https://answers.ea.com/t5/News-Game-Updates/Apex-Legends-Minimum-Global-Drop-Rates/m-p/14143089#M192
