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CruxstarZ's avatar
CruxstarZ
Newcomer
6 days ago
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Apex Legends account wrongfully banned & now issues logging into battle field

Apex Legends account was banned due to section 13(B) and which states I was banned due to EA thinking I live outside of the USA, during the time of my ban I was working which we use VPNS and proxies for a servers, which puts my IP address in another country which may have caused the wrongful ban. Due to my crazy work schedule I have not had the time to resolve this issue.

I live in NYC I have ID as well as a home address and an IP address to match it please let me know if there's anything I can do to resolve this issue, I cannot get through to EA at all

account user name: CruxstarZ

account steam link email: [REMOVED]

Edit: removed email address. Please do not post personal details on public forums. -CM

  • CruxstarZ  Unfortunately any ban-related issue cannot be handled on the forums as this can only be looked into by the EA TOS Team.

    For more information about account locks, bans, and suspensions, (and where you can contact the EA TOS Team), click here.

1 Reply

  • CruxstarZ  Unfortunately any ban-related issue cannot be handled on the forums as this can only be looked into by the EA TOS Team.

    For more information about account locks, bans, and suspensions, (and where you can contact the EA TOS Team), click here.

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