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jamaulontwitch's avatar
jamaulontwitch
7 months ago
Solved

Heirloom Refund

I recently received my first heirloom shards after a couple of year opening packs, and decided to buy the Katar heirloom. Shortly after buying the heirloom, I realized that it wasn't really somethin...
discussion
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
7 months ago
Hey @jamaulontwitch,

Unfortunately it isn't possible to refund heirlooms.
  • Glitched_Demons's avatar
    Glitched_Demons
    7 months ago

    Please refund my valkyrie prestige skin I wanted Wattsons heirloom my cousin purchased it when I was distracted Please refund it

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      7 months ago
      Hey @Glitched_Demons,

      Unfortuantely we can't refund any in-game purchases in Apex.
      • FabriceNoRas's avatar
        FabriceNoRas
        5 months ago

        Could I get at least an exchange for the heirloom. I've been holding on to the shards for a while and my brother decided to buy a  heirloom we still hadnt agreed on. 

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