Solved
Heirloom Refund
I recently received my first heirloom shards after a couple of year opening packs, and decided to buy the Katar heirloom. Shortly after buying the heirloom, I realized that it wasn't really somethin...
Forum Discussion
Could I get at least an exchange for the heirloom. I've been holding on to the shards for a while and my brother decided to buy a heirloom we still hadnt agreed on.
EA_QueenBee
Community Manager
Community ManagerHey @FabriceNoRas,
Unfortunately it's not possible to refund or exchange heirlooms, no. I can only recommend that you stop sharing your account, as doing so is against our terms of use.
Unfortunately it's not possible to refund or exchange heirlooms, no. I can only recommend that you stop sharing your account, as doing so is against our terms of use.
Oh....we live in the same house and use the same console. Good to know though
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