1 year ago
Missing Apex Coins
Purchased and redeemed a code for apex coins off of amazon from the EA seller. Waited 24 hours and opened apex through the EA app. Restarted PC. They have stolen my money and every case they say Amaz...
All the advisors keep saying contact Amazon even though I redeemed the code already it’s been a day and I’m not seeing anything through EA App apex wallet.
@KurisuK36 Did Apex actually showed a prompt saying the coins was added, but that was it? If that was the case, then EA support should be able to resolve it.
If you didn't get a prompt in-game saying the coins was received, check the code and make sure it was typed in correctly, (you could try typing it in again as well).
Overall since the code was redeemed, refunding it through Amazon might lead to the account being banned.
I succesfully redeemed through https://www.ea.com/redeem. I also had an advisor say he could see I successfully redeemed the code. They refuse to fix my account.