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GunOnlyBreh's avatar
GunOnlyBreh
7 months ago
Solved

Unjustified Banned due to "cheating" with No explanation

I was recently banned on Apex while playing with friends. I was playing, got a major lag spike, kicked me out of the game, and said my account was permanently banned. I sent out multiple cases disput...
discussion
  • EA_cuervo's avatar
    EA_cuervo
    7 months ago

    Hi there,

    You can send up to 3 disputes to the Terms of Service team and they will review each dispute individually and take into consideration everything you've said on the dispute when reviewing your account. If it's been declined 3 times, then they will have provided you with their final decision. You can learn more about that here: Get information about your EA Account lock, ban, or suspension

    Please note we're unable to assist you any further with ban disputes here on AHQ. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there,

You can send up to 3 disputes to the Terms of Service team and they will review each dispute individually and take into consideration everything you've said on the dispute when reviewing your account. If it's been declined 3 times, then they will have provided you with their final decision. You can learn more about that here: Get information about your EA Account lock, ban, or suspension

Please note we're unable to assist you any further with ban disputes here on AHQ. 

  • polQnis's avatar
    polQnis
    7 months ago

    Are you daft? He send he did send out those disputes, he clearly has no other options other than to yell into the void if everything he's saying is true.

  • GunOnlyBreh's avatar
    GunOnlyBreh
    7 months ago

    So I must accept an unjustified ban because I've reached my dispute limit. I still haven't received this "final decision" and no explanation.

    • l_m4ch1n4_l's avatar
      l_m4ch1n4_l
      Seasoned Adventurer
      7 months ago

      Man just go create another profile, you wont get unban, what ever you do. 

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