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crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF75EEBE5F0
rcx = 0x00007FF7450E6CF8
rdx = 0x0000025DD0293B70
rsp = 0x000000DEBC64DFF0
rbp = 0x00007FF7450E6CF8
rsi = 0x0000025DD0293B70
rdi = 0
r8 = 0x000000DEBC64E050
r9 = 0x000000DEBC64E040
r10 = 2047 // 0x000007FF
r11 = 0x00007FF75FEBF540
r12 = 8
r13 = 0
r14 = 28
r15 = 64
rip = 0x00007FF73942A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? tcberg2010
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound , but happens on every character
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running towards a building
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Maybe 3-4
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 19:01
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt, in the compose box bellow, hope it helps
crash:
{
!!!unknown-module!!!: 00007FF8E9460000
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF8E9460000
dxgi: 0000000000006104
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
!!!unknown-module!!!: 00007FF8E9460000
}
registers:
{
rax = 0x00007FF929497BA0
rbx = 0
rcx = 0x000001E723E50F70
rdx = 0x000001E760B40000
rsp = 0x000000221B9DF108
rbp = 0x000000221B9DF290
rsi = 0
rdi = 0x000001E71DCEA240
r8 = 0x000001E760AD2640
r9 = 32768 // 0x00008000
r10 = 0x000000221B9DF100
r11 = 0x000001E763AE37F0
r12 = 0
r13 = 0
r14 = 0
r15 = 0x00007FF7B1FA77C0
rip = 0x00007FF8E9460000
xmm0 = [ [7.9782153e-12, 6.8243235e-43, 0, 0], [0x2D0C5AB0, 0x000001E7, 0x00000000, 0x00000000] ]
xmm1 = [ [0.0099999998, 0, 0, 0], [0x3C23D70A, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0.021756489, 0, 0, 0], [0x3CB23AAA, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
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