Hello, ive linked my PSN account to my pc account using the same EA account but some how ive lost all my characters in game and all of my skins and two heirloom, can someone plsssssss help me with this problem, ive played this game for 3 yrs and i loved the game but this situation makes me super upset, can anyone pls help me with it
Community ManagerHey AIpakino_kkluv,
I'm afraid linking your PSN to another EA account does not transfer any progress. Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
In this case you would need to re-link your PSN to its previous EA account to try recovering access to that content. If you run into any trouble re-linking, please get in touch with support so they can take a look.
thank you so much for the reply but ive only used one ea account for my Playstation and its the one im trying to use on pc, do i still have to re-link my account? and if ive made any purchase on the account now will it recover it or just lose it
Community ManagerIf you only used one EA account, can you clarify what you meant by linking your PSN account? It sounds like that was linked somewhere else and you've now linked it to the EA account you use for PC, is that right?
So basically, ive used Playstation when i first started palying Apex Legend, so the gmail ive used to play Apex on Playstation is the same account as my EA account, but when i tried to play Apex on my pc using the same account, ive lost my legends and skins and two of my heirlooms but kept everything else
Community Manager
